FocalRate is a state-of-the-art software service crafted to assist businesses in managing their online reputation efficiently. It enables the collection of reviews, acquisition of video testimonials, and management of negative feedback. With FocalRate, businesses can respond to all reviews from a unified dashboard, integrate various communication channels like email, SMS, WhatsApp, and utilize QR codes for broad review solicitation.

FocalRate is a tool to help businesses attract more customers by organically climbing review platform rankings. According to a Harvard study, a one-star increase in a businesses' review rating can lead to a 9% increase in revenue. Meanwhile, a one-star decrease in their overall rating could lead to a 5% loss in revenue.

Yes, FocalRate is designed to mitigate the impact of negative reviews by directing them to a separate channel through the Focal Funnel. This feature allows businesses to address concerns privately, preventing potential damage to their online reputation, while maintaining their publicly visible scores on review platforms.

FocalRate integrates with 40+ review channels including Facebook, Google, Trustpilot, Tripadvisor, Booking.com, AirBnB, Google Play, App Store, Yelp, Agoda, Amazon, eBay, YellowPages, OpenTable, Healthgrades, RateMDs, Zocdoc, BBB, Foursquare, Zillow, Etsy, Expedia, Indeed, Zomato, Capterra, VRBO, Google Shopping, Angi, Glassdoor, Home Advisor, Houzz, Laywers.com, Avvo, Thumbstack, Cars.com, CarGurus, DealerRater, FindLaw, Product Review, Hotels.com, AliExpress, Product Hunt, WebMD, and CitySearch.

FocalRate enables connections to platforms such as Google Sheets, Forms and Calendar, PayPal, Stripe, Shopify, Quickbooks and even custom webhook integrations to automatically sync customers into your FocalRate contacts and send review requests. You can even schedule follow-up requests for unanswered messages!

Results may vary depending on various factors such as your industry, current online reputation, and customer engagement. However, businesses using FocalRate typically start seeing improvements in their online reputation within a week of consistent use. Routinely collecting positive reviews and managing your online presence through FocalRate can lead to long-term benefits for your business.

Businesses can easily display positive reviews on their website by copying and pasting HTML code provided by FocalRate. This code automatically updates to showcase great reviews, enhancing the credibility and attractiveness of the business to website visitors.

Yes, FocalRate offers the capability to automatically generate social media posts featuring positive reviews. These can be shared on platforms like Facebook and Instagram, helping businesses leverage social proof to enhance their reputation and attract new customers.